Duration of Shipping:
Because we ship worldwide, the expected delivery times vary from one country to another. Here is a list of the expected delivery times for countries we ship regularly to (from shipping date):
|United Kingdom||12 days|
|United States||16 days|
|Honk Kong||12 days|
|United Arab Emirates||15 days|
|New Zealand||16 days|
|Saudi Arabia||20 days|
The handling time (ie the time between when an order is placed and when it gets shipped), is from 2 to 4 business days, except during december. To minimize the shipping delays we process orders in real time during this month.
To ship an order to South Korea we need the tax/custom ID. Forgetting to state it in your address will cause a delay in your order since we will have to contact you.
All our orders (except the express ones) will be delivered by your national Post company (La Poste in France, Royal Mail in the UK etc.). We cannot be responsible if there is any delay caused by:
- customs delay
- weather conditions
- error in your address when you placed your order
- if nobody is there to receive the order (even if someone was there but the delivery courier says otherwise)