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Shipping Policy

Duration of Shipping: 
Because we ship worldwide, the expected delivery times vary from one country to another. Here is a list of the expected delivery times for countries we ship regularly to (from shipping date):

United Kingdom 12 days
Spain 12 days
Switzerland 12 days
Germany 16 days
Italy 20 days
Australia 20 days
United States 16 days
France 15 days
Netherlands 16 days
Canada 16 days
Norway 15 days
Honk Kong 12 days
Ireland 18 days
Denmark 15 days
Austria 15 days
United Arab Emirates 15 days
Sweden 15 days
Israel 20 days
New Zealand 16 days
Greece 16 days
Saudi Arabia 20 days
Russia 20 days
Portugal 20 days
Thailand 17 days
Malaysia 17 days

 

Handling Time: 
The handling time (ie the time between when an order is placed and when it gets shipped), is from 2 to 4 business days, except during december. To minimize the shipping delays we process orders in real time during this month.

Restrictions: 
To ship an order to South Korea we need the tax/custom ID. Forgetting to state it in your address will cause a delay in your order since we will have to contact you.

Liability:
All our orders (except the express ones) will be delivered by your national Post company (La Poste in France, Royal Mail in the UK etc.). We cannot be responsible if there is any delay caused by:
- customs delay
- strikes
- weather conditions
- error in your address when you placed your order
- if nobody is there to receive the order (even if someone was there but the delivery courier says otherwise)